By Cathy Rose A. Garcia, Senior Editor
CHICAGO – The development of artificial intelligence (AI) is accelerating at an alarming rate, and companies are expected to adopt AI at an accelerated pace in the next few months, according to data analytics company Boomi.
“I think we're going to start seeing the adoption of AI across the business. I think we've reached a point where we understand the risk, we understand the value,” Dan McAllister, senior vice president of global organizations and channels at Boomi, told BusinessWorld on the sidelines of Boomi World here on May 13.
“We understand the cost model. And it has matured enough where companies can start making real decisions based on RoI (return on investment), based on the risk profile, based on the tasks they want to accomplish,” he added.
Mr. McAllister said Boomi's role is to help companies achieve all of these things as it provides a strategic foundation for integration, application programming interfaces (API), data, automation, and agent AI.
“I think that the technology has reached the results that the customers want to achieve. We saw enough that now we have to take action. You will see other people bet and put it on the market. Yes, there will be those who are left behind. There will be those who move too fast. But we will start to see real success,” he said.
As the CEO of global alliances and channels, Mr. McAllister manages the company's go-to-market partnerships and commercial relationships. This includes system integration relationships, product agreements, and OEM (original equipment manufacturers) partners who package Boomi within their solutions.
Boomi currently has nearly 300 OEM partners, and 400 active systems integrator partners.
Mr. McAllister said Boomi is already a very successful company with hundreds of partners who have succeeded in their go-to-market strategy.
“I felt like we could use that and tweak it a little bit to help the business grow… Our win rate is three times what it is when we work alone. And when you think about what kind of impact a partner can have, that's impressive,” he said.
In choosing partners, Mr. McAllister said Boomi looks for companies that “deliver value to their customers and win for themselves”.
“But we can offer them a benefit within their go-to-market strategy,” he added.
For integration partners, he said they are looking for those with technical or industry experience.
“We want our partners who have that (expert) because they can use our solution to the problem, it's like we give them raw materials, they build a house,” he said.
Among the latest announcements at Boomi World, Mr McAllister highlighted the Boomi Companion and Boomi Connect as notable developments.
Boomi Companion aims to accelerate agent engineering on the Boomi business platform. Developers can now design, build, test, deploy, and diagnose integrations in natural language using their favorite AI tools.
Boomi Connect provides a secure, controlled connection between AI tools such as Claude, Copilot and Gemini, and business applications through managed tools, enabled by the Model Context Protocol (MCP).
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Meanwhile, Serco, a leading public services organization, has improved its operations by using Boomi AI agents and accelerating enterprise-wide integration efforts.
Kiran Narayan, director of digital products and capabilities at Serco Australia, said the company was already using Boomi when it discovered that powerful AI capabilities were already available within the platform.
In an interview he had on the sidelines of Boomi World, Mr. Narayan said that they are aware of AgentStudio's early access program, and are starting to test different agents.
“The integration of Boomi has also been a big improvement on the system. We have had a significant overhaul of our processes… It has created more efficiency,” he said.
With Boomi, Serco has significantly reduced assembly complexity and delivery time. Using the Boomi Scribe, Serco said scripts that once required 40-60 hours now take only 6-12 hours. Each writing activity has decreased to 15 minutes from three hours earlier.
Mr. Narayan said Boomi has a “very good support system” for customers like Serco.
“Boomi clearly differentiates itself with the best way and culture in serving all customers, regardless of size, regardless of their location around the world, with the best team equipped to support,” he said.
Mr. Narayan said he is very excited about new features like Boomi Orchestrate and Boomi Companion.
“I am a professional at heart. I see many possibilities,” he said.
